Telepaxx Medical Data GmbH
91186 Büchenbach / Germany
Managing Director: Andreas Dobler
If you want to assert your legal rights or have general questions about data protection, please contact our data protection officer by e-mail: firstname.lastname@example.org or phone: +49 (0) 9171 96 71-0
Types of processed data:
- Inventory data (e.g. names, addresses).
- Contact details (e.g. e-mail, phone numbers).
- Content data (e.g. text input, photographs, videos).
- Applicant data (e.g. cover letter, resume, certificates).
- Usage data (e.g. websites visited, interest in content, access times).
- Meta / communication data (e.g., device information, IP addresses, language settings).
Business-related data processing:
In addition, we process from our customers, prospective customers and business partners for the purpose of providing contractual services, customer care, marketing, advertising and market research:
- Contract data (e.g. subject matter, term, customer category).
- Payment details (e.g. bank details, payment history)
Categories of affected people
Visitors and users of the online offer (hereinafter we refer to the affected persons as “users”).
Purpose of processing
- Provision of the online offer, its functions and contents.
- Answering contact requests and communicating with users.
- Safety measures.
- Audience measurement / Marketing
- Applicant support
“Personal data” means any information relating to an identified or identifiable natural person (hereinafter the “data subject”); a natural person is considered as identifiable, which can be identified directly or indirectly, in particular by means of assignment to an identifier such as a name, an identification number, a location, an online identifier (e.g. cookie) or to one or more special features, that express the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person.
“Processing” means any process performed with or without the aid of automated procedures or any such process associated with personal data. The term goes far and includes virtually every handling of data.
“Legally responsible” means the natural or legal person, public authority, body or body that decides, alone or in concert with others, on the purposes and means of processing personal data.
Legal basis of data processing
In accordance with Art. 13 GDPR, we inform you about the legal basis of our data processing. Unless the legal basis in the data protection declaration is mentioned, the following applies: The legal basis for obtaining consent is Article 6 (1) lit. a and Art. 7 GDPR, the legal basis for the processing for the performance of our services and the execution of contractual measures as well as the response to inquiries is Art. 6 (1) lit. b GDPR, the legal basis for processing in order to fulfill our legal obligations is Art. 6 (1) lit. c GDPR, and the legal basis for processing in order to safeguard our legitimate interests is Article 6 (1) lit. f GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR as legal basis.
Collaboration with processors and third parties
If, in the context of our processing, we disclose data to other people and companies (contract processors or third parties), transmit them to them or otherwise grant access to the data, this will only be done on the basis of a legal permission (e.g. if a transmission of the data to third parties, as required by payment service providers, pursuant to Art. 6 (1) (b) GDPR to fulfill the contract), you have consented to a legal obligation or based on our legitimate interests (eg the use of agents, webhosters, etc.). Insofar as we commission third parties to process data on the basis of a so-called “contract processing contract”, this is done on the basis of Art. 28 GDPR.
Data transmission to third countries
If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or in the context of the use of third party services or disclosure or transmission of data to third parties, this will only be done, if it is to fulfill our (pre)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we process or have the data processed in a third country only in the presence of the special conditions of Art. 44 et seq. GDPR. That the processing is e.g. on the basis of specific guarantees, such as the officially recognized level of data protection (e.g. for the US through the Privacy Shield) or compliance with officially recognized special contractual obligations (so-called “standard contractual clauses”).
Rights of data subjects
You have the right to ask for confirmation as to whether the data in question is being processed and for information about this data as well as for further information and a copy of the data in accordance with Art. 15 GDPR. You have accordingly. Art. 16 GDPR the right to demand the completion of the data concerning you or the correction of the incorrect data concerning you. In accordance with Art. 17 GDPR, you have the right to demand that the relevant data be deleted immediately or, alternatively, to require a restriction of the processing of data in accordance with Art. 18 GDPR. You have the right to demand that the data relating to you, which you have provided to us, be obtained in accordance with Art. 20 GDPR and request their transmission to other people responsible. You have in accordance with Art. 77 GDPR the right to file a complaint with the competent supervisory authority.
Right of withdrawal and right of objection
You have the right to grant consent in accordance with. Art. 7 para. 3 GDPR with effect for the future. You can object to the future processing of your data in accordance with Art. 21 GDPR at any time. The objection may in particular be made against processing for direct marketing purposes.
Duration of storage or deletion of data
According to legal requirements in Germany, the storage takes place in particular for 6 years pursuant to § 257 paragraph 1 HGB (trading books, inventories, opening balance sheets, annual accounts, trade letters, accounting documents, etc.) and for 10 years in accordance with § 147 Abs. 1 AO (books, records , management reports, accounting documents, trade and business letters, documents relevant to taxation etc.).
Handling applicant data
We process the data that you specify in the application process. This includes your name, address, telephone and mobile numbers, e-mail addresses and the personal data resulting from your application documents. We process applicant data in accordance with Art. 88 GDPR in conjunction with § 26 BDSG. The transmission of your application data via our online application form on our website is encrypted (starting with the address line “https: //”). If you use an external job portal to submit your application data, the terms and conditions and data processing guidelines of each portal apply. If your application is successful, your data may be stored by us in your personal file for the purpose of the usual organizational and administrative process in compliance with the relevant legal requirements. If your application is rejected, the data transmitted by you will automatically be deleted within the next two to six months after notification of the rejection, unless you explicitly agree to remain in our pool of applicants. You can revoke your consent to store your application data at any time.
Remote maintenance with TeamViewer
The remote maintenance services we use serve to provide the following services: Remote maintenance of our software on our customers’ computers and servers. Remote maintenance is carried out by the service provider TeamViewer GmbH, Jahnstr. 30, 73037 Göppingen. The service provider’s data protection provisions can be viewed here: https://www.teamviewer.com/de/privacy-policy The service provider is employed on the basis of our legitimate interests pursuant to Art. 6 para. 1 letter f GDPR and an order processing contract pursuant to Art. 28 para. 3 sentence 1 GDPR.
We process inventory data, contact data, content data, meta/communication data and contract data on the basis of our legitimate interests in an efficient and secure provision of this remote maintenance offer in accordance with Art. 6 Para. 1 lit. f GDPR in conjunction with. Art. 28 GDPR (conclusion of order processing contract). The remote maintenance provider TeamViewer, on the other hand, collects only the data required for contract fulfillment, such as the TeamViewer ID and the IP address of the last access. TeamViewer does not collect any content data and cannot access the content of the connection due to end-to-end encryption.
Hosting and collection of access data and logfiles
Here we, or our hosting provider, process inventory data, contact data, content data, applicant data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer acc. Art. 6 para. 1 lit. f GDPR i.V.m. Art. 28 GDPR (conclusion of data processing contract).
We, or our hosting provider, collect on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDPR data on every access to the server on which this service is located (so-called server log files). The access data includes name of the retrieved web page, file, date and time of retrieval, amount of data transferred, message about successful retrieval, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider ,
Logfile information is stored for security purposes (for example, to investigate abusive or fraudulent activities) for a maximum of seven days and is then deleted. Data whose further retention is required for evidential purposes shall be exempted from the cancellation until final clarification of the incident.
Order processing in the online shop and customer account
We process the data of our customers as part of the ordering process in our online shop to allow them to select and order the selected products and services, as well as their payment and delivery, or execution.
The processed data includes inventory data, communication data, contract data, payment data and the affected persons our customers, prospects and other business partners. Processing is for the purpose of providing contractual services in the context of the operation of an online shop, billing, delivery and customer service. Here we use session cookies for the storage of the shopping cart contents and permanent cookies for the storage of the login status.
Processing is based on Art. 6 para. 1 lit. b (execution of order transactions) and c (legally required archiving) GDPR. The required information for the establishment and fulfillment of the contract is required. We disclose the data to third parties only in the context of extradition, payment or in the context of legal permissions and obligations to legal advisors and authorities. The data will be processed in third countries only if necessary for the fulfillment of the contract (for example, on customer’s request upon delivery or payment).
Users can optionally create a user account, in particular to be able to view their orders. As part of the registration, the necessary mandatory information will be communicated to the users. The user accounts are not public and cannot be indexed by search engines. If users have terminated their user account, their data will be deleted with regard to the user account, subject to their retention is for commercial or tax law reasons according to Art. 6 para. 1 lit. c GDPR necessary. Information in the customer account remains until its deletion with subsequent archiving in case of a legal obligation. It is the responsibility of the users to secure their data upon termination before the end of the contract.
As part of the registration and re-registration and use of our online services, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests, as well as the user’s protection against misuse and other unauthorized use. A transfer of these data to third parties does not take place, unless it is necessary for the prosecution of our claims or there is a legal obligation in accordance with. Art. 6 para. 1 lit. c GDPR.
The deletion takes place after expiry of legal warranty and comparable obligations, the necessity of keeping the data is checked every three years; in the case of legal archiving obligations, the deletion takes place after its expiration (end of commercial law (6 years) and tax law (10 years) retention obligation).
Payment in the online shop with PayPal
If you decide in the context of your order process for a payment with the online payment service PayPal, your contact details will be sent to PayPal within the order thus triggered. PayPal is an offer from PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal assumes the role of an online payment service provider as well as a trustee and offers buyer protection services.
The personal data sent to PayPal is usually first name, last name, address, telephone number, IP address, email address, or other data required for order processing, as well as data related to the order such as number of articles, article number, invoice amount and percent taxes, billing information etc.
This transfer is necessary to process your order with the payment method you have selected, in particular to confirm your identity, to administer your payment and the customer relationship. Please note, however: Personal data may also be passed on by PayPal to service providers, to subcontractors or other affiliated companies, insofar as this is necessary to fulfill the contractual obligations arising from your order or if the personal data is to be processed in the order.
Users can optionally create a user account. As part of the registration, the necessary mandatory information is communicated to the users. The data entered during registration will be used for the purpose of using the offer. Users may be informed by e-mail about offer or registration-related information, such as changes in the scope of the offer or technical circumstances. If users have terminated their user account, their data will be deleted with regard to the user account, subject to their retention is for commercial or tax law reasons according to Art. 6 para. 1 lit. c GDPR necessary. It is the responsibility of the users to secure their data upon termination before the end of the contract. We are entitled to irretrievably delete all user data stored during the term of the contract.
As part of the use of our registration and registration functions and the use of user accounts, we store the IP address and the time of each user action. The storage is based on our legitimate interests, as well as the user’s protection against misuse and other unauthorized use. A transfer of these data to third parties does not take place, unless it is necessary for the prosecution of our claims or there is a legal obligation in accordance with. Art. 6 para. 1 lit. c GDPR. The IP addresses will be anonymized or deleted after 7 days at the latest.
When contacting us (for example, by contact form, e-mail, telephone or via social media), the information of the user to process the contact request and their processing in accordance with. Art. 6 para. 1 lit. b) GDPR processed. The information provided by users can be stored in a Customer Relationship Management System (“CRM system”) or comparable request organization. We delete the requests, if they are no longer required. We check the necessity every two years. Furthermore, the legal archiving obligations apply.
Comments and posts
If users leave comments or other contributions, their IP addresses are based on our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDPR stored for seven days. This is for our own safety, if someone leaves illegal content in comments and contributions (insults, prohibited political propaganda etc.). In this case, we ourselves can be prosecuted for the comment or post and are therefore interested in the identity of the author.
The dispatch of the newsletter takes place by means of the dispatch service provider Newsletter2Go, Köpenicker Str. 126, 10179 Berlin. The data protection regulations and further information of the dispatch service provider can be viewed here: https://www.newsletter2go.de/informationen-newsletter-empfaenger The dispatch service provider is based on our legitimate interests acc. Art. 6 para. 1 lit. f GDPR and a contract processing agreement acc. Art. 28 (3) sentence 1 GDPR.
Your data will be transmitted to Newsletter2Go. Newsletter2Go is prohibited from selling and using your data for purposes other than sending newsletters. Newsletter2Go is a German, certified provider, which was selected according to the requirements of the General Data Protection Regulation and the Federal Data Protection Act.
The dispatch service provider may use the data of the recipients in pseudonymous form, i.e. without assignment to a user, to optimize or improve their own services, e.g. for the technical optimization of dispatching and the presentation of newsletters or for statistical purposes. However, the dispatch service provider does not use the data of our newsletter recipients to address them themselves or to pass the data on to third parties.
You can terminate the receipt of our newsletter at any time, i.e. revoke your consent. A link to cancel the newsletter can be found at the end of each newsletter. We may save the delivered e-mail addresses for up to three years based on our legitimate interests before deleting them for the purposes of sending out our newsletter in order to provide evidence of prior consent. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for cancellation is possible at any time, provided that at the same time the former existence of a consent is confirmed.
The newsletters contain a so-called “web beacon”, i.e. a pixel-sized file that is retrieved from the server when opening the newsletter from our server, or if we use a dispatch service provider. This will initially collect technical information, such as information about the browser and your system, as well as your IP address and time of retrieval.
This information is used to improve the technical performance of services based on their specifications or audience and their reading habits, based on their locations (which can be determined using the IP address) or access times. Statistical surveys also include determining if the newsletters will be opened, when they will be opened and which links will be clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our goal nor, if used, that of the dispatch service provider to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
Profiles in social networks
We maintain profiles within social networks and platforms in order to communicate with the customers, prospects and users active there and to inform them about our services there. When using the respective networks and platforms, the terms and conditions and the data processing guidelines of the respective operators apply.
Integration of services and contents of third parties
Based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 (1) lit. GDPR), we make use of content or services offered by third-party providers in order to provide their content and services. These services include videos or fonts (collectively referred to as “content”).
This always presupposes that the third-party providers of this content perceive the IP address of the users, since they could not send the content to their browser without the IP address. The IP address is therefore required for the presentation of this content. We endeavor to use only content whose respective providers use the IP address solely for the delivery of the content. Third parties may also use so-called pixel tags (invisible graphics, also referred to as “web beacons”) for statistical or marketing purposes. Through the pixel tags, information, such as visitor traffic on the pages of this site can be evaluated. The pseudonymous information may also be stored in cookies on the user’s device and may include, but is not limited to, technical information about the browser and operating system, referring web pages, visit time and other information regarding the use of our online offer.
Embedding Youtube videos
Use of social plugins
On the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 (1) lit. GDPR) we use so-called social plugins of some social networks such as Facebook, Twitter, Xing, LinkedIn etc. We integrate these social plugins via a so-called two-click button. Here, the connection to the corresponding social networks, which are behind the social media buttons, is only established after the user has explicitly activated this by clicking on it.